Terms & Conditions

Privacy Policy

For security & statistical purposes, our Internet Service Provider (ISP) may record information of visits and logs of visitors to our website. Information collected may include (but not limited to) your server address, top level domain name, pages accessed and documents downloaded, previous websites visited, browser used etc.

We will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency may exercise its legal authority to inspect our ISP’s logs. We reserve the right to disclose your personal information to protect our rights and to permit us to pursue available remedies or limit the damages that we may sustain.

We will not disclose information about your visits to our website or any of the personal information that you provide such as your name, address, telephone number, e-mail address or credit/debit/charge card details to any outside parties without your consent except for payment purposes and when required by law to do so. We may however, record your e-mail address and add you to our mailing list unless you specifically request to be excluded from such action.

We may offer links to websites that are not operated by us. If you visit one of these linked websites, you should review their privacy and other policies. We will not be responsible for the policies and practices of other companies.

Return & Refund

We are sorry to inform you that it’s non-refundable, unless it have been tested as not authentic during an authenticity service. Customers are advised to decide and select their products carefully before making a purchase. You are hereby informed that all goods sold from our stores or online are strictly not returnable, exchangeable nor refundable. 

Trademarks, Descriptions, Composite Marks & Images

All and every trademark, composite mark, image and description reproduced in this website, either intentionally or otherwise, which are not the property of, or licensed to Glamist Lux, are acknowledged on the website as belonging to its respective proprietor(s) and/or owner(s) and/or license holder(s).

Dispute Resolution

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Malaysia. Should a dispute arise between the Parties which cannot be resolved by the Parties in good faith negotiations, both Parties agree to submit such dispute to arbitration in Kuala Lumpur, Malaysia, before a single arbitrator, licensed in Malaysia, nominated by Glamist Lux. Both Parties expressly agree that any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. Each party shall bear its own attorneys’ fees and costs in connection with the proceedings and that the fees and expenses of the arbitrator shall be borne by the customer.

Glamist Lux cannot guarantee that information contained in this website will be 100% error free nor that these will be corrected. We cannot be held responsible for errors and omissions and reserve the right to modify and correct errors at any time.

We do not honor inaccurate or erroneous prices. Our prices are also subject to change without notice. Material on the website may also contain technical inaccuracies or typographical errors (including pricing and specification errors) and may be changed, updated or modified at any time and from time to time without notice.

We will not be responsible for any such inaccuracies, errors, changes or updates and may, at our sole discretion, add, delete or amend some or all of the products listed at any time. We expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

We have attempted to accurately depict the products offered on the Website. However, because the depiction of a product is dependent on your computer’s monitor, we cannot guarantee that such depiction will be accurate. The products also may appear larger or smaller than their actual size depending on your monitor. Some photographs have been enlarged to show detail. Use of this website is entirely at your own risk.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Except as expressly set forth or in a written warranty that accompanies a product, (and only with respect to such product), we disclaim all representations and warranties of any kind either expressed or implied (including without limitation, warranties of merchantability, fitness for a particular purpose, accuracy and availability) regarding the website and any product offered or available through the website.

This website and products and information on the website are provided on as “as is where is” basis. Neither Glamist Lux nor its affiliates, employees, agents or directors will be liable for any direct, indirect, incidental, special, punitive or consequential damages whatsoever arising directly or indirectly from use of this website, the information contained on or transmitted from the website or products available or purchased through the website, or transactions conducted at the website, even if Glamist Lux has been advised of the possibility of such damages or losses.

Your use of this website indicates that you have acknowledge and will accept all the provisions stated within this website which applies to all use of the website, the information contained in the website, and products available or purchased through the website and transactions conducted at the website.